To ensure success adoption of an open floor plan concept, it is important to establish "ground rules" or etiquette for employees who occupy the space. For example, it is important to highlight the level of acceptable practices (e.g. "it may be acceptable to wear headphones to listen to music while working" but not acceptable to have your music speaker on that may distract others.") Also, it is important to have an open dialogue policy in which employees are encouraged to speak up if an individual is not adhering to the established group rules.
There are nightmares associated with open floor plans (e.g. "having employees bring in house hold pets such as dogs when fellow employees are allergic to them.")
Acceptance of telecommuting remains a challenge for management at most companies. However, there is a positive overall industry shift in decrease dependence on "face time" vs. "productivity."